RSA Online

More About ICAE’s Online Responsible Service of Alcohol Training

ICAE is one of the Northern Territory’s top vocational training providers and the preferred training provider of the AHA Northern Territory. Over the years, ICAE has delivered the Responsible Service of Alcohol course to thousands of hospitality staff working in Darwin, the NT and Australia-wide, and our training methods have won numerous regional and national training awards. Our new online RSA format means that the Responsible Service of Alcohol course is accessible to those in regional or remote areas or employees who need to complete their RSA cert in their own time.

Our approach to online RSA training means that your Responsible Service of Alcohol training material is all available to you via your online training account at anytime and your process for getting through the RSA training is simple and efficient. Once you have completed your course and it has been assessed, ICAE posts you a RSA Statement of Attainment and RSA Certificate by mail so you have a hard-copy of your achievement.

For new arrivals in Australia, completing the RSA will allow you to work in a bar, restaurant, liquor store or other hospitality establishment where alcohol service is required*, and many employers will not even consider you without proof that you have obtained a Responsible Service of Alcohol certificate.

Frequently Asked Questions

Is this RSA valid in my state?

ICAE’s Responsible Service of Alcohol course is valid in Western Australia (WA), South Australia (SA) and Northern Territory (NT)*.

How long does it take to complete the RSA course and assessment?

Each person learns a different pace so it will take some people longer than others to complete. However, one of the main advantages of ICAE’s learning model is that students can take as long as they need to read the workbook and complete the assessment. Most candidates can complete the RSA in a few hours of dedicated study.

What is involved in the RSA course and assessment?

To achieve competency in the nationally accredited responsible service of alcohol unit you must pass the RSA assessment and get all the answers correct. To be able to pass the assessment, you should read ICAE’s comprehensive RSA study guide and you it as a referral point when you are completing the assessment. To find out what you will learn in ICAE’s RSA, please see our RSA Course information.

How is my RSA assessment marked?

ICAE’s commitment to quality training and assessment standards means that all Responsible Service of Alcohol Assessments are marked by one of ICAE’s training staff. Your results will then be posted in your online training account and you will be notified by email when your results are ready.

If I get a question wrong, do I have to pay again and restart the assessment?

No. When you results are entered into your online training account, you will be able to see any questions you got wrong and resubmit the Responsible Service of Alcohol Assessment with the correct answers.

How do I get my certificate?

You can choose to pick up your certificate at ICAE’s Darwin offices, or ICAE can post your certificate to the address you entered while completing the assessment. By default, we post a certificate to the address you nominate on your assessment so if you would rather pick up your RSA certificate, please contact ICAE.

What if I have a problem with the online system?

Please contact ICAE immediately with details of your issue. You can email info@icae.edu.au or call (08) 8941 5959.

*Information about eligibility is current at time of posting. Although ICAE makes every effort to ensure currency of this information, you should check with your local licensing body before purchasing ICAE’s Online RSA to ensure eligibility in your region. ICAE’s Responsible Service of Alcohol course is nationally accredited, however some states or territories do not accept online or out-of-state RSA courses.