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Diploma of Hospitality Management (International)

ICAE > International > Diploma of Hospitality Management (International)
Course ID
Rapid Creek
On Campus, Workplace

The Diploma of Hospitality Management qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Duration: 52 weeks (two semesters)

Semester 1: On-campus Tuition Semester
21 Weeks
On-campus classes: 21 hours per week
Paid work rights: up to 40 hours per fortnight (14 days)

Semester 2: Industry Placement Semester
20 Weeks
No on-campus classes during Industry Placement
Paid work rights: up to 45 hours per week

11 weeks
Paid work rights: unlimited

Interested? View the course guide, apply, or request more information on the Contact Us page.

This Diploma of Hospitality Management qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. These senior hospitality staff operate independently, have responsibility for others and make a range of operational business decisions.

How you study

ICAE’s Diploma of Hospitality Management course is based on our proven industry-focused program, maximising students’ time actually working in industry. This concentrated time working in industry provides you with invaluable real experience, real exposure to industry, and a real work résumé on completion of the course. International students must complete a Certificate IV in Commercial Cookery, or Certificate IV in Hospitality prior to commencing this course.

The first semester of your Diploma of Hospitality Management course is spent undertaking practical and theory tuition delivered on campus, utilising industry-standard bar and restaurant equipment in ICAE’s fully equipped training bar and restaurant areas. The course builds upon your previous experience and your skills and knowledge gained through completing Certificate IV. This is the semester where you will develop the skills and acquire the knowledge that will help you gain your ultimate job for your next semester, Industry Placement.

Your second semester is spent entirely in the workplace, undertaking Industry Placement (IP). IP is where you develop your skills, demonstrate your competence, and build the critical foundations and contacts for a career in hospitality. If you are offered employment for your IP, you will receive a minimum of AUD$17 per hour, and you can work for up to 45 hours per week.

Course structure

All students in the Diploma of Hospitality Management qualification must undertake all the Core Units, plus 15 electives as guided by ICAE. International students undertake elective units as prescribed by ICAE.

28 units must be completed:
● 11 core units
● 17 elective units, consisting of:
  ○ 1 unit from Group A
  ○ 1 unit from Group B
  ○ 11 units from Group C
  ○ 4 units from Group C, Group D, elsewhere in the SIT Training Package, or any other current
Training Package or accredited course.

Core Units
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices

Elective Units
BSBOPS502 Manage business operational plans (Group C)
SITXHRM010 Recruit, select and induct staff (Group C)
SITXHRM012 Monitor staff performance (Group C)
SITXWHS008 Establish and maintain a work health and safety system (Group C)
Credit Transfer: 13 units Credit Transferred from Certificate IV Commercial Cookery or Certificate IV in
Hospitality. (Must include x from Group A , 1 from Group B, 4 from Group C)

Career opportunities

Banquet or function manager
Bar manager
Café manager
Chef de cuisine
Chef patissier
Club manager
Executive housekeeper
Front office manager
Gaming manager
Kitchen manager
Motel manager
Restaurant manager
Sous chef
Unit manager catering operations


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